Automated reply? Your guide on what to do next based on the type you’ve received:
Auto-reply: “I’m away on annual leave.”
The most common reply.
No action is needed—apart from putting a note of their return date in your diary, and hanging fire on sending any more emails until they are back.
Auto-reply: “I’m away from my desk this afternoon on a shoot/in meetings.”
No action is needed. They will pick it up when they’re back but don’t worry if it isn’t until the next day or a couple of days later.
Auto-reply: “I am now on maternity/paternity leave.”
If their reply states who to get in touch with in their absence, then pitch to them instead. If it was a reply from someone in our database, then please forward their auto-reply to us hello@prdispatch.com and we will get their information updated, and who to pitch to instead.
Auto-reply: “I have now left the publication.”
If this is a contact listed in our database, please forward their
auto-reply to us at hello@prdispatch.com and we will replace this contact ASAP.
Auto-reply: “The email cannot be found.”
If this is a contact listed in our database, please forward their
auto-reply to us at hello@prdispatch.com and we will replace this contact ASAP.
Auto-reply: “This inbox is full.”
While this is pretty rare, you might receive this response if an editor has been absent for an extended period (i.e. on maternity leave) and their inbox has become full in their absence. If this is a contact listed in any of our databases, please forward their auto-response to us at hello@prdispatch.com and we will get their information checked and updated.